Truro, United Kingdom
Calenick St
N/A
+441872271359
I've wanted to start playing the piano/keyboard for a while now. I saw they had a sale on and popped in. I was pleasantly surprised at how welcoming they were to me as someone who didn't play any instrument and had absolutely no idea what I was looking for. A chap guided me through what I'd want, not what they wanted to sell for more money etc. So from a newbie perspective they seemed nice, welcoming, knowledgeable and well priced. Definitely recommend.
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My Dad bought my first guitar from City Music and I have always used them for all my musical purchases. Great shop with great staff and a whopping selection of goodies. Never had anything but amazing service from these guys.
Had my guitar serviced here, great new strings and came out looking new. Really quick service as well.
Drove from the Lizard to Truro WITH instrument for a new part. Assistant compared the new part to the broken part. I was assured it would fit. It didn't. I have wasted petrol, time and money . On complaining I was asked if I had opened the package...umm yes how else would I know they wouldn't fit. I was told all pegs are the same size. Upon speaking with a guitar maker they are in fact not. Disappointed and quite frankly more than a bit annoyed. I wouldn't use City Music again, not even to buy a kazoo.
City Music have a large range of musical equipment on offer, curated by friendly, approachable and handsome staff members. I have purchased a number of items from City Music and all have served me well (Including my very first guitar). Most recently I bought instrument cables from City Music and they have served my very well! High-quality and very durable.
I have bought many instruments (mainly keyboards and hi tech kit) from City Music over the last 30 years of my playing career. I have always found Tony and his team to have a great understanding and knowledge of the product that they are selling, fantastic customer service , always polite and approachable and always willing to match any 'online' store price. They're not called the Number 1 music shop for nothing you know!! Thanks for all the years of service and sales Tony.
If I could give them no stars I would. I took a classic snare in to get a new set of heads fitted and the snare wire changed. I was told that the kid there was an expert, this turned out to be fake news! Got my snare back sounding terrible, he’d put two batter heads on and no resonant head, and the “new” snare wire looked knackered. Several wasted ! Got out of there wth my drum before they could do anymore damage and had it repaired in London at a proper drum place at additional great cost. Sorry city music but I won’t be back.
Too expensive, obviously designed for the rich kids coming out of Truro private. You can get a lot of the same items online for a cheaper price
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