Claverdon, United Kingdom
Woodlyn, Pinley
N/A
+44 1926840357
I have never seen the like... 4 months of being fobbed off, not one email or phone call when both were promised numerous times, this is the worst customer service I have ever seen. If you hear the words \I don't have my diary on me\ just hang up - you will never get a confirmed pickup date out of the guy... We were told to wait week after week after week... We may have lost option to buy the horse in question due to this deeply unprofessional behaviour!
like
Reliable and treats the horses with respect. Highly recommended!
Be warned everyone! Do not waste your time here! This guy, Mark, is utterly hopeless and completely unreliable, will mess you around with empty promises and leave you in the lurch just when you don’t need it. Do not be fooled by the keen pricing and quick turnaround times offered. We were moving horses to Spain, and despite repeated phone calls to him, his assurances that everything was fine, it was all booked, don’t worry etc etc, it was always us chasing him, never once gettinga call back when he promised, and never getting anything confirmed in writing. It came to a point only ten days or so before our horses had to leave their Uk livery that we gave up and used a bigger company at greater expense, but at least they got the job done as promised and quite short notice. And we never heard from this Mark ever again. If he didn’t want the job he should have just said, but he never did. Somehow he probably still sleeps at night.
Deli
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