Croydon, United Kingdom
Unit 15-16, Boxpark, 99 George St
N/A
+442074260218
Had delicious beef rib here - huge and surprisingly very tender. Could have done with some more sauce though as it's a lot of meat to get through.
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So I first tried Chicago Rob Shack last year. We didn’t have a great experience. It took nearly an hour for our (girlfriend and I) food to be cooked and was still wrong... Today I had a craving for ribs so I thought I’d have another go. After reading the menu I had asked the guy who works there what the lunchtime meal comes with (honestly wasn’t feeling great today so must have missed it) and he responded quite sarcastically that it’s on the wall. Thanks mate - I didn’t see it - that’s why I’m asking. If I had visual impairment that would have come across very rude - especially as it doesn’t take much effort for him to just tell me. I wonder if he treats all of his customers this way? This time the food was ready within ten minutes and the chef was very friendly, got extra tissues etc for me and greeted me with the kind of normal responses you’d expect. I really will never be visiting here again due to the guys rudeness. Absolutely not what anyone would expect.
The order took a while but the waitress was lovely and provided us all a complimentary drink (hard or soft). As we weren't in a rush we didn't mind waiting. The beef rib was delicious. Moist and tender; worth the wait. If your in a hurry I would try something else. You can't get a massive moist slow cooked beef rib unless it's precooked, microwaved and tough on arrival! So be patient, drink and enjoy the meal!
A bit of a wait but we'll worth it for the beef ribs. The whole family went for the beef ribs and an array of different sides. The ribs were amazing. Tasty and melt in your mouth. An impressive size as well. Friendly staff and nice shakes to round it off. Not five star due to the wait and restricted menu choices. Probably because it was Sat evening and Ire Vs Eng six Nations
Myself and a friend popped in to boxpark fancying burgers on a Friday afternoon and this place did not disappoint! The burgers were freshly made and absolutely superb. Service was fantastic and the food terrific. Next time I eat in box park I know where I’ll be going for my burgers!
Visited box park today and decided to order from the take away counter at Chicago rib shack, the server informed me they had run out of baby back ribs even though I wanted to order the ribs and wings combo , she then gave me an alternative and for a little extra to get St. Louis ribs with wings. The best decision I’ve made this year is too listen to the young lady who served me the food was absolutely delicious! Will definitely be returning Don’t listen to the negatives the food and service is brilliant!
My wife and I have been eating at Chicago Rib Shack for the past two and a half months about two to three times per week. The food is generally quite decent (save the sweet potato fries - - those are always bad) but I'd have to say that the execution is hit or miss. For example, sometimes you'll order the chicken "burger" and it's bang on, other times completely overcooked. Same with the (beef--can't believe I have to clarify this word) burger. Though to be fair I will not agree with the other assessments that 8.50 is a lot for a burger. Ribs? Usually just fine. My biggest issue however with CRS is the service. It is completely deplorable from mgr/supervisor to the staff. They are inattentive, kind of rude, lack basic product knowledge, more concerned with playing on their mobiles or chatting with each, and often flat out ignore you (as happened today) rather than do anything remotely close to doing their jobs. If this place tanks it's not because of the food, it's because of the service, full stop. *** Update: had my last meal I will ever order from here. We had it delivered and the two shakes were sent in the bag on their sides. Yes you read that correctly ***
I was recommended to eat here by some colleges, so I decided to try it out today with my mate. The pig mac burger of the month is to die for its a bit sloppy but the taste overrides everything I throughly enjoyed my burger, my friend had the big mic that was also very enjoyable. The staff are also friendly and provided extra serviettes and wet wipes as we got a bit messy. Will definitely be returning, you’ll be seeing me very soon! Thanks guys
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