Daventry, United Kingdom
Lodge Rd
N/A
+44 1327871144
Wheelchair-accessible car parkWheelchair-accessible entrance
Joined Everyone Active Gym. Excellent social distancing and friendly staff
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Can't say this was a good experience ,had a family swimming session today , water was cold and you don't want to go in the changing room, I think there was the outside temperature if not colder , please guys your are charging money with or without Covid to blame on , if you can't afford putting the heating on just close your doors
One of the children have swimming lessons there.i find all the staff nice helpful people.its difficult for everyone during covid .but they have worked out a good system .can't wait for public swim to open.
UPDATE: We rang to inform the assistant manager about the incident, she told us that "the family there came every weekend", which honestly just served as an excuse to why these kids should be given no consequence for throwing pool equipment as they're loyal customers. Nobody should be given special treatment. We will now take this even further. Very disgusted. I took my youngest children swimming today, because we booked in for the Disney themed event. Unfortunately it was cancelled, so instead we went for a normal swim. Couldn't fault the lady at the desk as she was very helpful and returned our money, but the lifeguard on duty today was hardly helpful at all. This took place in the training pool while 6 kids decided to play fight and recklessly throw around the pool equipment, which is violation of leisure centre's property as the pool floats and disks belong to the leisure centre. One of the disks hit me just under my eye and landed on my daughter's back. I tried telling the lifeguard on duty what happened, but he didn't seem interested at all. In fact he never told the children to stop throwing equipment, as I never saw anyone go near the kids and just let them carry on being reckless. I then left the pool and had a word with reception, again no problem with the lady as she was understanding, but the lifeguard standing next to her overheard my conversation and said that someone has been to talk to them, and "all they're doing now is throwing disks" - his words. As though that was acceptable for kids to be throwing around disks with powerful force. It hurt when I was hit in the face with one of those disks, imagine if a toddler was in that pool. I'm just so very lucky that it didn't hit my eye directly and missed that by 5cm. Very appalled.
Not bad. Nice clean gym. Will be glad when reopens
The gym is old and dirty! At 7.20 the entrance, they could invest in a broom! Poor customer service at the building entrance: receptionist prefer finishing her conversation with her colleague rather than acknowledging paying customers (on 12/09/2019 at 10:30am).
Keeping well within social distancing guidelines, staff constantly wiping equipment down and always polite
Swim timetable on the app and attached PDF is not accurate. Telephoned to find out accurate times and was told it wasn't possible to give me these, so I need to telephone each day I want to swim to find out available times. Really not acceptable.
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