Chesterfield, United Kingdom
21 High St, Brimington
N/A
+441246496303
First class service from placing the order to delivery,, I would recommend this company to anyone, we have been using DRL for approx four months now, we initially started to use this company as we have a very fussy German Shepherd who was a nightmare with food, we’ve spent hours upon hours trying to coax him to eat his food. Paul spent time with us to get to know the dog and made several suggestions and the result is we now have a very healthy content dog who clears the bowl every meal, Paul’s knowledge was second to none, can’t thank him enough, we now have all four of our dogs with their food. Friendly service and prompt deliveries, can’t ask for anything more, keep up the good service guys
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The only reason this is 2 stars is because the staff are lovely. I wouldn’t recommend their own brand of RAW food! It’s a hot bacteria mess! The bags split while defrosting and before you know it there contaminated. How this packaging has passed standards is beyond me. My dogs stools have been sloppy and they’ve genuinely not been well since having it. I made the decision this morning when their breakfast was ruined. I went to bowl it up and the packaging was split in half (again) and it had been on the side over 3 hours the other ones we put down to mistake and thrown them away but out of all the food we had we thrown away 16 in the space of a week and half. Half the product didn’t have labelling and one of my dogs can’t have chicken so that’s no good so we didn’t dare risk it. The labelling it’s self is all over and the content is not correct at all! It’s a jump on the band wagon with no idea what we’re doing and that initially is making dogs poorly. I think If they re thought about their packaging instead of going down the cheap and nasty option it would be a cracking product but for the simple fact it’s made my dogs poorly I thought I should warn others. Lovely staff very helpful just their own brand of raw is off. Stick to known brands from this store.
Lovely couple, great little shop, stocked with everything your pet would need!
Excellent customer service and always friendly and helpful. Always with a smile. Highly recommended.
amazing service lovely and friendly and very knowledgeable about his products
Excellent service from a family run shop who go above and beyond to meet the needs of our pets.... would definitely recommend you give them a visit
Great friendly service many thanks always helps with anything they can.
Fab family run business. They have loads of stuff for all types of creatures and if you dont see something just ask.
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