Edgware, United Kingdom
63 Station Rd
N/A
+44 2083811050
Good venue for TCM
like
Very disappointed
The Ending bit was awkward
Very bad experience, stay away. The acupuncture treatment did not work and the first time I walked in for a session I was asked to pay 5 sessions in advance in order to benefit from a discount so I agreed to pay 100 in advance. The first session was not that good and the 2 one made me feels much worse so I asked for a refund of the advance payment. I was sold the first session for 28 (acupuncture only) and the second for 35 (massageacuponcture) and they told me discounts no longer applied and that on top of that there is an administration fee of 20 so instead of refunding me 37, they will only refund 10 once the head office has \examined\ my request. The receptionist tried to blame it on my age, then on my inexperience of acupuncture (even though I told her I had acupuncture treatments for years in different clinics) then on the fact that I did not come every week (I tried booking closer appointments but they close at 5:30 and they did not have any availability when I called and suddenly she waves a policy at me that she never showed me before, claiming that I should have read the policy. When I asked her why she did not show it to me before I paid for treatment, she answered that it would not be respectful to customers to show them the policy. This is a scam I would stay well clear from this \business\.
Deli
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