Elgin, United Kingdom
13 Linkwood Pl
N/A
+44 1343542035
Wheelchair-accessible entrance
Absolutely shocking service, will make 1 pathetic attempt to deliver your package on a public holiday when no one is in and make no attempt to redeliver or even notify you that they attempted delivery, please use any other option before this pathetic excuse for a courier.
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Off on weekneds complete bulshi*
Absolutely shocking office services. Ive Iven trying to get in touch since the 29th no answer, rebooked a delivery and it never arrived AND ive phoned Inverness they were not helpful at all. Absolutely shocking
Reliable, efficient and every time I have used the service have not been disappointed. Keep up the good work.
The man below arrived yesterday to pick up his parcel and gave me his AB postcode address. I did explain that parcels for his post code (AB) would be at our Keith depot but he continued being rude and confrontational repeating his address. He said he had a call earlier but couldn’t say who from. I did ask for a consignment number ONCE and said I would check the system to see where it was, he didn’t have one! Even if I could have checked using his address that would have been pointless as his address wasn’t even on the parcel!! If he had explained that it was the parcel that HE went online, booked a depot to depot pick up and sent to our LINWOOD depot (where it was for days waiting to be collected) and not the Linkwood Place ELGIN depot (his mistake), that might have been more helpful. He couldn’t remember who he had talked to in the morning and as I don’t work mornings, I had no clue what he was talking about. I had never heard of him or his parcel until after he had left. Luckily the person he had talked to came into the office and knew what he was talking about. As it turned out the parcel was not as he described, didn’t have his address on it that he kept practically shouting at me but had the depot address. In a building full of parcels there was no way of finding it unless you know it’s there, especially when you’re looking for an AB address that isn’t even on the parcel and in an IV postcode depot!! Didn’t explain himself at all and was extremely rude and confrontational. AND Yes my colleague (a 60 yr old woman not a girl) that dealt with this man when he phoned does have a brain and also, like myself (a 43 yr old woman, also not a girl) has no time for arrogance and bad manners.
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