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Marshalls plc

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Elland, United Kingdom

marshalls.co.uk
brick manufacturer· concrete product supplier· natural stone supplier· paving materials supplier· Building materials supplier· Stone supplier

Marshalls plc Reviews | Rating 2.4 out of 5 stars (3 reviews)

Marshalls plc is located in Elland, United Kingdom on Landscape House, Premier Way Lowfields Business Park. Marshalls plc is rated 2.4 out of 5 in the category brick manufacturer in United Kingdom. Marshalls is a chain of American off-price department stores owned by TJX Companies.

Address

Landscape House, Premier Way Lowfields Business Park

Phone

+44 1422312000

Accessibility

Wheelchair-accessible entrance

Open hours

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SUSAN PURT

Do not believe the offer of a Warranty offered in brochure. I chose their accredited installer ONLY because I wanted Marshalls 10year warranty & was willing to pay extra direct to the company for it. The installer left Marshall's long after completing my driveway without completing their paperwork, so Marshall's refuse to let me purchase their warranty despite inspecting the work work while in progress & saying it was up to their standard. The installer refuses to contact Marshall's to fill out the paperwork & Marshalls refuses to let me buy warranty without the paperwork. This leaves me in the middle. I would not have chosen this more expensive installer had I known.

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NS

Unfortunate enough to encounter one of their delivery drivers today. Got a lorry up my back end and a large blast on the horn all because I dared pull in front of them on a duel carriage way traffic jam, even though I clearly indicated and traffic was barely moving. He also nearly drove into the back of me at traffic lights and tooted me again aggresively because I didn't immediately react to the lights turning green. I'm sorry my car wasnt in gear! Very angry person behind the wheel of YK20 LLF today

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A Todd

Terrible customer service & delivery. We purchased 5 packs of Marshall’s veneer walling packs & associated coping stones (1450). These packs are sold complete with the primer & adhesive. On unpacking the contents we discovered only 1ltr can of primer & it was out of date. We contacted our building merchants to advise that the quantity of primer wasn’t sufficient to cover 14m2 surface & was out of date. After mumourous phone calls & false promises (including 1hour long conversation with your technical support dept detailing what your own installation data sheets recommendations are on the priming requirements) we were again promised that additional in date primer would be sent promptly. The walling construction has now been stopped for 2 weeks due to incompetent customer services- not delivering anything but false promises. We did plan to use Marshall’s products on 3 further patios & paving projects but would be very reluctant to purchase any more Marshall’s products due to your shambolic customer services - at your premium rates.

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