London, United Kingdom
47 Portland Pl, Marylebone
N/A
+442072913520
Horrible service both in person and over he phone ( no way to get hold of anyone) people work there are not only rude but they lack of customer service skill. Please provide properly training for your employees and better service for people as this is our Prerogative to receive this service with respect and dignity as Tax payers the service it is not free of charge eather.
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Truly the worst service I’ve ever experienced. Can anyone here advise me on how I’m supposed to get my PESEL number? I was advised I need to make an appointment on the passport application form on the E-Konsulat however in order for my appointment to go through I need a PESEL Number???? No one is picking up the phone or answering emails so any advice is appreciated. Thank you!
Unfortunately most of the reviews is correct. I am trying to contact the embassy about the passport and there is no response whatsoever. The phone just cut off after few minutes of waiting. After using another number just to be able to speak to someone a rude gentleman told me that it's the wrong number, and after I've asked if he's got correct number he said that he doesn't know and he's in a different building. It will be fun...
I will be forever grateful of an extremely great service received a couple of years ago. Everyone including the security guys were super helpful and sorted my issue within literally couple of hours. Lovely people. Thank you.
I have been to many different embassies worldwide and this, the Polish embassy in London I am sure is proud to receive the award for categorically the worst service by any embassy anywhere. Congratulations. Your misery is unsurpassed! It's no mean feat either. Well done for your consistent lack of cooperation throughout my visit.
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