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Bridgman - London

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Enfield, United Kingdom

bridgman.co.uk
Garden furniture shop· Cane furniture store· Furniture accessories· Outdoor furniture store· Wicker store· Furniture store· Sofa store

Bridgman - London Reviews | Rating 4.2 out of 5 stars (8 reviews)

Bridgman - London is located in Enfield, United Kingdom on Barnbridge Works, 82 Lockfield Ave. Bridgman - London is rated 4.2 out of 5 in the category garden furniture shop in United Kingdom.

Address

Barnbridge Works, 82 Lockfield Ave

Phone

+44 2084430880

Service options

DeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Offerings

Assembly service

Open hours

...
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D

Daniel Walton

Fantastic service up to placing the order but that’s where it ends. I ordered a rattan outdoor table and chair set as well as a large sofa set back in June. I was told although they had most of my order in stock there were several pieces not due in until the beginning or August. We agreed therefore for the full order to be delivered altogether in early August. After chasing delivery through all August (no one ever calls you) I finally sent an email to cancel the order. However, amazingly I was told it was now all in stock and delivery could be made before the end of the week. I therefore accepted and indeed the delivery company called straight away to arrange delivery for Friday of last week. The delivery company turned up on the day and started unloading and setting up the furniture. It was at this point that one of the delivery guys said ‘you know that the parasol you ordered is delayed don’t you?, and there are some other bits too!’ He then brought out the delivery sheet to reveal that there was in fact the following missing: a large sofa an armchair the Parasol 3 footstools Several cushions This was not communicated by Bridgman and they did not contact me in advance to check if this was acceptable. They just thought they would sneakily try to drop the furniture and then leave me to chase the rest of the order up. Luckily I noticed and rejected the whole order before the delivery guys left. Again no call to apologise or explain afterwards, although they have refunded the full money but I had contacted my card company to reclaim it anyway. It is a shame as the furniture does look nice but I’ll be avoiding them in the future and ordering from a company that has a decent level of customer service.

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George Taylor

The customer service at this place is take it or leave it, type attitude. We waited forever to be served and even then the guy was lacking in soft skills. Some mentorship in customer service would help improve the customer experience.

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MICHELLE PARKER

My purchases with Bridgman have all been trouble free and prompt. Their products are easy to choose, from their online catalogue, showing beautiful scenes. Easy website ordering process too. Our metal/granite dining set is fabulous quality, still looks like new after a year in the elements. Classy and stylish design too. Our accessories purchases have also been of good quality, arrived promptly, with helpful deliverymen. It is a pleasure to deal with their staff on the phone when querying something ; in fact, my whole experience has been a positive one in every way. How often can you say that ! Thank you.

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Andrew Owles

Easy to order, prompt delivery. The Capri table and chairs is a great product and one of the few metal outside tables we could find that did not have a glass top. This table has tiles with a slate effect and it looks great. Fairly easy to put together although you need 2 people as the tiles are quite heavy ! Overall a first class experience.

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Andrew Hart

Great selection of furniture and umbrellas. Also a few BBQs. All indoors.

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John Hutchinson

Excellent service and outstanding products. The Capri stacking chairs are of superb quality - light, strong, comfortable, durable. Expensive but great value. You get what you pay for.

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ANNE nurton

Excellent outdoor wicker furniture. We ordered some outdoor from Bridgman 2 years ago, and the furniture has been outside in all weathers, the dog climbs all over it and it still looks as good as the day it was delivered, we have just ordered some additional furniture in the same range and it is excellent, great service and lovely delivery man too, would definitely recommend. Anne Rowe, Hertford.

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Flavius N D

Very friendly staff, I delivered a container.

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