Exeter, United Kingdom
211-212 High St
$$
+44 1392436883
N/A
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible entrance
Repair services
Got measured twice at the Exeter store and both sizes were wrong! Now I am stuck with the wrong ring size and let down by the customer service from the retailer. WOULD NOT RECOMMEND.
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Fantastic Jewellers on the Exeter High-street. They have something to cater for absolutely everyone. Large selection of high quality jewellery and watches. They offer four years interest free credit well which helps to spread the cost. They also offer a large range of helpful repair services for watches and jewellery at a great price. Best of all are the FIVE exclusive diamond brands, which won’t be found anywhere else on the high street; brands including Le Vian which have exclusive in store events that let you see some incredible one-of-a-kind pieces never before seen on sale in the UK. The staff is store also are fantastic with great service!
Very helpful staff
Appointment required during lockdown very helpful
Disappointed. Spoke with the manger at length regarding a wedding ring to be built. She really knew her stuff. Left my details to be given a quote later that day. Nothing. No response. Telephones the following day to chase it up. Nobody knows anything and the manager is off. I’ve now ordered a similar ring from polka in Exeter who were amazing. The ring was more original and better value.
Really helpful staff, knowledgeable and polite. Fantastic customer service
Very happy with the price and good old fashioned customer service
Call into Ernest Jones today to have a ring replaced only to be told the ring that was ours is no longer made by them and the ring that we have cannot be replaced. The only way forward was for us to pay another 150 to have a ring similar with a different setting but no time will be offered any compensation for this ring that it is faulty. I know being so close to Christmas my fiance cannot no longer where the Rings nor can I afford the 150 to replace it which I think it's disgusting and bad management.
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