Croydon, United Kingdom
292 High St
N/A
+44 2086862777
Express Minicabs: Your Premier Airport Taxi Service Welcome to Express Minicabs, where your journey begins with comfort, convenience, and reliability. We take pride in being your trusted airport taxi service, ensuring seamless travel experiences for every passenger. Whether you're a frequent flyer or a first-time traveler, our dedicated team is committed to providing top-notch transportation solutions that cater to all your needs.
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Booked a taxi for my dad to go to hospital for an operation as he couldn’t drive and paid in advance for him. Operation was postponed and cancelled the cab but have been chasing a refund for weeks despite being promised multiple times that they have processed it. Now getting no response at all. Very disappointing that there are companies ripping people off in a pandemic trying to get their elderly relatives to hospital. Going back to using apps where these is some accountability.
Please, don't use this taxi company! I just have been treated despicably over the phone by someone that say is the manager. I will never and ever use this company again and my advice is: don't use it in Croydon, because there are better options out there.
please do not use this service. Taxi drivers do not have receipts for customers,could not provide accurate change and i had an even worst interaction with someone who claimed to be manager. very poor!!!
Driver stole my phone. I knocked on the window as I got out cos I realised I left it in the car ,and he kept driving. Black guy with African heritage was the driver. I'll be going to the office in the morning and when I see him it's going to be fun.
WOULD OF LEFT 0 IF IT WAS POSSIBLE! Terrible service. Booked a whole day early for 5.30am driver didn't turn up. Excuse was that he was going to fill up petrol which should of been done!!!!! Imagine calling them this morning around 4am and they tell me there is no booking and asked for my number. Few moments later he asks for my number and then says yes yes there is a booking. The bad thing is that it was a reality! I should of known from the call that they was not going to turn up on time and listened to my 15 year old and got an Kapten or Uber.(which we did in the end) My son immediately suggested we get a \Kapten\ to Heathrow airport which was not only booked last minute but was a whole 10 pound cheaper. The driver was very nice and got us there 10 mins before time and literally dropped us outside the airport terminal 2. I would highly recommend everyone to Download Kapten yes it's been around for 10 months but has already made a name for itself and turned up in under 2 minutes. Again very disappointed at this poor service! Do not get cab when there is apps like Kapten and then renowned \Uber\ Also to add to that the prices are fixed regardless of traffic or congestion. (FUNNY how the owner rights back and says this review is a lie) check other reviews below! Tried contacting me to change my review and then he will delete his comment. Owner now tries saying he will forward my details to the police. WHAT A JOKE! I have proof of a booking reference also being sent. Also to point out cheap tricks my business doesn't need to lie to cover up faults
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