Fortrose, United Kingdom
Corslet House, Rosemarkie
N/A
+44 1381620207
I recently won a money small claims case against this trader after 12 months. It was a dreadful experience. Previously, I had had great experiences renting a motorhome with 2 other companies. I chose to rent from Ingrid and her husband due to a lack of availability in the other 2 companies that had provided me an excellent service. Ingrid simply ignored any communication and reneged on any friendly compromise we offered (and which they had initially accepted). Completely unprofessional. I served the judge's ruling upon the trader earlier this summer but their strategy since last year has been to simply ignore any communication in the hope that it would disappear. For anyone who needs further evidence, I reported them to Highland Council Trading Standards, who had reached out to me, validating my information. Don't make the same mistake we made: if the other companies (with plenty of positive feedback) have their RVs booked out, pospone your holidays or you'll end up losing money (800 in our case) and your peace of mind.
like
Ingrid and her husband are so lovely people. Despite well used motor home their are offering much more than other rental companies. We felt like in family. Good location for visiting Highlands and Skye. Thanks
Would not give deposit back offered voucher because of covid 8 weeks to get hold off DO NOT BOOK HERE so ing annoyed
Don't normally post these types reviews, but feel it's necessary. Difficult to get hold of. Dreadful booking process. Go elsewhere.
BEST HOLIDAY ! Had a great time a few years back with you. Will use you again. Great fleet of vehicles! Thanks
Deli
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