Orpington, United Kingdom
61A High St
N/A
+442087768709
We used Frontier Travel to help us plan a holiday to Canada in 2019. Everything was done perfectly and the trip we had was one of the best holidays we've had. We were so impressed that we decided to use them again for a Ski holiday for early 2021. Since first booking this back in January 2020, Jeremy has been extremely helpful and is quick to reply to any queries or requests we had. Unfortunately due to current restrictions this holiday was cancelled. We were offered the choice of rearranging or cancelling to receive our deposit back. As we were unsure of what will be happening we asked for a refund and received it within hours without any problems at all. I wouldn't hesitate to use or recommend Frontier Travel. They offer first class customer service and are very reliable. When we get to travel again we will be using them to book our holidays in future.
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Another great holiday at Sun Peaks organised by Frontier Ski. Services included domestic flights from Newcastle, nominated seats on Air Canada Flights, and ski tickets, which had been delivered and were waiting for us at the Sun Peaks Grand Hotel where we stayed. We are loyal customers at Frontier Ski, and know that they are always focused on very independent ski packages organised with our dates and requirements. We would recommend them to any travellers to Canada and the US. This year, we had to miss one of the ski lift pass days we had paid for, due to unforeseen circumstances, and on our return to the UK, Jeremy, the Managing Director of Frontier, arranged a refund within 2 days of our return. No quibble, just honest and ethical business. A highlight of our visit this year was catching the tour bus down to Kamloops to see a fast and furious ice hockey match, between Kamloops Blazers and Vancouver Giants. A great family experience which was great to see live. Lastly, Canada organised perfect snow. Just go !
We were really impressed by the quality of the holidays offered and the ability to design a bespoke itinerary. Communication from all at Frontier Travel has been excellent. Sadly due to COVID we were unable to complete our holiday planned for March 2020. Even though we were given the opportunity to defer to 2021 the virus had other ideas. We were offered a choice of deferring again to 2022 or having a refund. We decided to go for the latter and the refund was received very quickly. We were so sorry not to be able to go on our amazing holiday, but are very impressed with Frontier Travel and very much hope to be able to book again with them when the circumstances allow.
Like a lot of people I had my reservations about booking a holiday with a company that I wasn’t familiar with, but what can I say! The service has been amazing. Michael has surpassed expectations, with fantastic communication, competitive prices and even a lovely package for your tickets. I wouldn’t hesitate to recommend or book again Sue
This was our first time using Frontier Ski. We'd attempted to book via Crystal but for whatever reason they couldn't get flights. I contacted Michael at Frontier and within 4 hours he had come back to me with a full itinerary of flights, accommodation, transfers and lift passes all for our chosen dates. The whole process was so easy. Approx 2 weeks before departure we were provided with a comprehensive travel wallet full with all flight details, luggage tags, meal details etc etc. Frontier Ski were totally reliable and informative throughout and we would not hesitate to use them again and already planning next years trip!
Have nothing but good words to say about this company. They provide a very personalised service, based on extensive and direct knowledge of the resorts they deal with. Had a terrific two weeks in Panorama, BC, Canada, in January 2020, based on a very keenly priced package Frontier Ski put together. Have already made a provisional booking with them for next season, based on excellent advice and a flexible approach that you just wouldn't find with most other operators in this area. If you're wanting to ski in the States or Canada do check them out. You won't be disappointed.
I would recommend frontier ski to anyone they were excellent with my booking and also very helpful when needed advice.I would book with them again because I know I will get excellent service and the best price. Mrs s Morgan
We have been using Frontier Ski for the past eight years to arrange our ski trips to Sun Peaks, Canada. Consistently they have arranged our flights, accommodation and ski lift tickets superbly well. They respond very quickly to e-mails and telephone calls. They have an excellent knowledge of all the resorts they offer. Well done to the "Frontier Ski" team.
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