Ipswich, United Kingdom
22 Hines Rd
N/A
+441473711818
Always very friendly and welcoming store. Done both open water and advanced open water with Galaxsea, they're very helpful, even managed to find me a course at short notice. staff are knowledgeable when I have random questions about gear, gear care, specialities and whatever other obscure random diving question crosses my mind.
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Appalled at Galaxy divers. Took a rechargeable dive torch , that I had purchased from them some years ago , to replace one battery that would not recharge. The assistant told me they didn’t have any of the length I needed but said two longer ones would fit. She screwed them in and broke the led off. I left it with them to fix , but 4 weeks later I go in to be told there’s nothing they could or would do. No apology or attempt to keep a diver whose spent a lot of money there in the past. Won’t be back.
My daughter has just done the pool based/classroom part of her PADI Open Water Diver course and I have done my Reactivate with Galaxsea Divers. We looked at a number of schools before choosing Galaxsea Divers as they seemed to be the most customer orientated. They have been very supportive and helpful. Great learning environment, highly recommended.
Excellent customer service, even for beginners to the world of diving.
Good luck at getting hold of them. Never answer their phone
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