Gateshead, United Kingdom
22 Ladypark
N/A
+44 1914824389
Late delivery had to chase several times, barrel lid warped and leaking when contacted to inform the company was told that’s what wood does depending on the climate??? What’s the use of having a lid that has gaps?! As the barrel is also made of wood am I expecting this to also warp?
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Just received my Oak Barrel Water Feature From Northern Tubs Ltd.....I am so thrilled with it.....absolute craftsmanship.....beautifully made.....so solid and it looks absolutely fantastic ...order process so simple, and when I called them they were so helpful answering any queries I had.....arrived sooner than expected which was another bonus.....Quality service and quality item....and fantastic price....Thank you Northern Tubs.
Don't bother, not worth the hassle they take your money and don't deliver.
I paid over 165 for an oak barrel and a lid. Within a day of unwrapping the barrel the lid fell apart. It was warped, ill - fitting and held together with flimsy tacks. When I complained, I was told that I had to pay 25 for a new one. Although the barrel had been kept in an outhouse until it was unwrapped, apparently the state of the lid was due to lack of water and too much sunlight !! Although the receptionist was polite and tried to be helpful it took forever for them to get back to me and make a decision. I don't know how a company like this survives in this day and age. Absolute rubbish.
Deli
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