Gerrards Cross, United Kingdom
18 Oak End Way
$$
+44 1753890672
N/A
No-contact deliveryDeliveryTakeawayDine-in
Toilets
Wheelchair-accessible entranceWheelchair-accessible seating
AlcoholCoffeeHealthy optionsLate-night foodSmall platesVegetarian options
My family and I have been going to this restaurant for many years, the food is always great and the service is too, takeaway and eat in.
like
My first attempt with Thai food, so difficult to tell whether it's better or worse than in other restaurants, but it was tasty. Friendly staff, nice interior.
I have always enjoyed the food here, however on this occasion I am horrified and appalled at not only what was served to me but also the customer service. I had concerns about the meat within the prawn toast, which is usually a white colour, however on this occasion as I felt the meat tasted different I looked inside to find the prawn filling to be grey. I called up the restaurant to express my concerns as I was understandably worried about what I had consumed, to be told I was incorrect about the grey colour without the restaurant having even picked up the food for examination yet. Once the driver picked up the prawn toast I proceeded to call the restaurant to ask if they knew what the grey meat was, at this point I was told it was chicken, to which I was immediately distressed as I am a pescatarian and the menu description denotes prawn as the sole ingredient. Once I informed her of this she then laughed and replied ‘oh no there is no chicken don’t worry’. I continued to ask what it was, with no response provided other than ‘that is how prawn toast is’, which I will categorically disagree with, having had prawn toast many times in my life. She hysterically laughed at me and as continued to express concern she hung up on me. I am disgusted at how anyone can be so belittling and rude, especially someone who is in the hospitality field and to such a long term customer. There was absolutely no concern as to what the strange meat was or my well-being as a customer. I cannot believe I was laughed at hysterically for voicing what would be a normal concern to anyone if they saw grey coloured meat was in the prawn toast! Not only do they need to look into their food safety but they should definitely consider retraining their staff and teaching them manners and human decency.
This site is my preferable place. Of all restaurants I know I favor it most. I never miss an opportunity to go to this restaurant. Whenever I feel like having a good dinner, this place comes instantly to my head. extremely good and all sorts of food and a large list of dishes.well mannered crew, and agreeable spirit. Also, the price is affordable. I recommend this spot with no hesitation.
Lovely place, very friendly!
Deli
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Wheelchair-accessible entranceWheelchair-accessible seating