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Giant Store Swansea

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Swansea, United Kingdom

giant-swansea.co.uk
Bicycle store· Bicycle repair shop· Cafe· Exercise equipment store· Outdoor clothing and equipment shop· Sportswear store· Health· Wellness and Fitness· Coffee store· Outdoor sports store

Giant Store Swansea Reviews | Rating 4.3 out of 5 stars (5 reviews)

Giant Store Swansea is located in Swansea, United Kingdom on Castell Cl, Llansamlet. Giant Store Swansea is rated 4.3 out of 5 in the category bicycle store in United Kingdom. Giant Swansea is the first Giant brand store in Wales, offering a huge selection of Giant & Liv bikes, servicing & cycling gear.

Address

Castell Cl, Llansamlet

Phone

+44 1792762345

Headquarters

Swansea

Service options

DeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

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J

Jack B

I once went in for an Allen key came out with a fully carbon road bike! I have bought two bikes from giant and have had fantastic service every time. Whenever I have had any problems giant have been quick to get them rectified. Also worth noting that giant as a company have a fair warranty process compared to other bike manufacturers. Would happily recommend them to anyone. Keep up the good work.

D

Doug Neilson

Good name, because it is very large. Bikes, accessories and clothes. Also workshop. Added bonus here is coffee shop, with pleasant staff.

M

Mal Fisher

Good for selling, will do anything for you. Service!!!!! even with \Covid\ I was patient but not interested, courtesy costs nothing, will not acknowlegde emails. Lost a cutomer for life.

S

Steve Rodwell

Always great service from the guys. If they don't have it in stock they'll advise you to order via the Tredz website. Knowledgeable staff were very helpful in explaining the differences between similar bikes at different price points. The Giant store is part of the Tredz shop and has loos and a cafe. Good range of bike spares, accessories and bike clothing Inc shoes and helmets as well as bikes for road. Gravel MTB electric and junior sizes

R

Roy Chisnall

My recent treatment by Giant Cardiff and by Giant Head Office were very poor. I purchased a new bike online from Giant Cardiff and paid a 40.00 charge for the courier service. The courier split the box and lost the pedals the tool kit and pretty much all the bits you need to assemble and enjoy the bike. From here on the lack of after sales service kicked in and after two weeks of constant chasing I finally got all the parts. I was promised a call from the manager at nothing but it never came. I then took my complaint to Giants headquarters where a pleasant guy called from customer services and emailed me about the problems. When he found out that the manager at Cardiff was part of the problem he stopped communicating with me. It turns out the Cardiff manager is a friend of his. End of customer service. The moral of the story is if your bike goes wrong just take it to Halford's as Giant will not want to know. Very poor Giant ... never again !

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