Grays, United Kingdom
Orsett Rd
N/A
+44 1375413976
Wheelchair-accessible entrance
Clean, tidy and friendly staff
like
Good library, helpful staff.
Extremelly unpleasant and rude waitress in library cafe ruined the whole experience. Avoid if you dont want to hear passive aggressive attitude towards you. Person unsuitable to work in retail and/or hospitality shoul not ruin the reputation of this lovelly place. Wish cafe management all the best of luck looking for emploees who loves theyr job.
Absolutely the hub of the little town of Grays. Lovely that they do initiatives.
The librarians in general are responsible to some degree in dealing with library members, but the some of the security staff are very unwelcoming and condescending to library members for example, I was rudely commanded to leave the library premise because I walk 1 walked away from my laptop and bag in the Library to make a private business call in a quick room. However, when I tried to explain to the security staff and the manager on the (29/04/2017) that I made an effort to return to my possession every minute to make sure I was present in the building and compliant, I was refused to tell my side of the story. I am aware that security staff have to ensure the security and protection of library members but I honestly believe this particular incident should have been dealt more professionally in my view. Thank you for listening Joseph
Deli
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