Haslemere, United Kingdom
Grayswood Rd
N/A
+44 1428642303
Gender-neutral toilets
Wheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
Car washOil changeRepair services
Bought an Audi from David at Grayswood in late October, the whole process was seamless and the car was presented in an immaculate condition. The aftersales service has been fantastic too and I'd highly recommend them!
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After buying a car last year, knowing that in general people do not do the required minimum in terms of maintaining a vehicle, I often service the car myself (provided it is simple enough). So I decided to carry out a radiator flush, and noted scale as well as a leaking water pump seal. I ordered the parts online (water pump and thermostat), and after replacing the thermostat I could not get the housing to stop leaking. Since the car was due for an MOT I decided to use Grayswood cars as they are nearby. Not only did they take the car immediately, they found that the thermostat I had ordered was wrong. I asked them to replace the pump (with the one I ordered), bleed the brake system, check the serpentine belt, pressure test the water system, and do an MOT. This they slotted in without any problem, done within one day - very happy first time customer as not all customers free issue parts.
Turned up unannounced after a track day at Goodwood with my ceramic brakes screeching with stones and my under carriage full of pebbles. Straight onto the car lift wheels off, stones removed sending me on my way back home in one piece. Had I have not stopped off, chances are I wouldn't have made it home! Great service top fella's thanks for the time and effort. Would highly recommend!
Clicked and Collected from Grayswood Cars today. Absolutely smooth as experience and service. At this time we need to play by the rules, but also keep things moving so the economy survives.
I have been a customer for several years ,great service and excellent staff
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