Pontypridd, United Kingdom
Tonteg Rd
N/A
+441443824380
Wheelchair-accessible entrance
I bought a Dacia Sandero from them and on inspection only one of the two keys they gave me worked, this should have been picked up by the dealer before hand over, also I know about covid and the need for click and collect but maybe a short video tutorial would be a good idea so you can see the basics .Also I was not told that Dacia assist was still active and I have never actually been told how many miles before a service, I just think a few tweaks could make the buying experience much better, to be honest I felt because I was buying a budget brand I was getting budget service.As an update to my review, today I took the car in to get the key coded, as you can't wait I went for a walk, left the car for 1 hour as told by the service advisor, when I got back he said it was just being washed, we I think they washed it in dirt! Very poor service and backs up everything I said before this update.
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Richard Birkenshaw was very professional and extremely helpful.
We bought a car from Griffin Mill absolutely over the moon with the service we got & with the car we purchased from them.
I spent all most 1500 in a local garage that did not resolve the problem with my car. Griffin Mill fixed the problem at a cost of under 150. Service excellent I now will always take my car to Griffin Mills
Car had service always feels brand new afterwards I felt that the measures for covid are first class felt that staff and customers are being kept safe
Just bought a new Nissan micra. Excellent customer service and great service from the sales representatives. Highly recommended if your looking for a great new car
Bought a Dacia Logan from them . Should have known to view the car in proper daylight and not when it had just been washed. Didn't see all the scratches all over the black bodywork. Not Happy
First class service from Griffin Mill today when my Renault Zoe was in for a service. Went above and beyond the call of duty when I was suddenly unable to get there to collect my car. A MASSIVE thank you to Shaunah Wilkins for her customer service!! I am so grateful. Will certainly be back December for my MOT!
Deli
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