Preston, United Kingdom
Port Way
N/A
+44 3301119013
We would not recommend this company to anyone. We passed our debts over in March 2016. We were promised phone calls, letters and home visits. We do not believe any of these promises were carried out. After chasing Guardian Recovery we were told that one debtor had paid a specific amount in November 2016 and that they would continue to chase the debt. Last month we received a cheque- out of the blue, for an amount lower than what we had been told two years ago had been collected. We wrote a letter to finance asking to explain the cheque and find out about the other debtors. We followed this up with two further emails and still had no response. We have made multiple phone calls with no success and on the 23rd October this year we spoke to Joanne. She very kindly told us to email finance. We explained we have already emailed them and had no luck but she said we would have to email them again. We tried to explain to Joanne about the cheque we received but she said she did not understand why we were querying anything. With that, the line went dead. This company has never been helpful. They never did anything more than what we did to chase debts ourselves; besides scam us out of more money.
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Horrible dirty Scammers. Directors have more liquidated companies. hypercritcial when he is the owner of a debt recovery company
Our experience so far with this company has been that we have had good communication at all times and they are delivering on our debt recovery - and we have many debts! It is still early days for us but I am confident that many if not all our debts will be recovered in due course.
NEVER EVER AGAIN!!! MINUS 100 stars! Horrible company! Got our money back only thought the court. They paid me 7 days before the hearing date. They collected money from my client with huge charges on top, but did not pay me back for more then a year. Their T&C stays that they can keep the money for 90180 days from the moment of payment additionally they will recover their costs first. Imagine debtor is paying them in instalments, they collect their fees first, then debtor pays off money owed to you and you have to wait for 270 days to get money back. even more after the due date you wait for another 2 weeks, because they issue a cheques once week and you missed a right day. They send small amount to you , pretending that another cheque was lost though post until you start legal procedure. When cheque arrive, they charge you 2.0 of handling fees ! Please do not believe them, PLEASE find another company!!!!!! They still owe us court fees.
***THEY WILL ADD TO YOUR NIGHTMARE *** In august 2016 I was approached by Richard Jackson from guardian recovery and asked if they could help with any bad debts. I had a bad debt so I agreed & paid for them to collect this for me. They collected the debt within a short period. Now this is where my nightmares begins. Trying to get my money from a DEBT COLLECTION COMPANY. My story is much like all the one star reviews on the internet for this company. I have been ignored by endless emails, promises to ring back have not happened. The usual cheque was sent line has been given. Now I am taking them to court where I should have gone with the original debt. PLEASE DONT BECOME ANOTHER VICTIM OF THIS COMPANY.
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