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Eurofins County Pathology Ltd

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Guildford, United Kingdom

countypathology.co.uk
Medical laboratory· Laboratory

Eurofins County Pathology Ltd Reviews | Rating 3.5 out of 5 stars (5 reviews)

Eurofins County Pathology Ltd is located in Guildford, United Kingdom on surrey technology centre, 90 Priestley Rd. Eurofins County Pathology Ltd is rated 3.5 out of 5 in the category medical laboratory in United Kingdom.

Address

surrey technology centre, 90 Priestley Rd

Phone

+44 1483450388

Amenities

Toilets

Accessibility

Wheelchair-accessible entranceWheelchair-accessible toilet

Open hours

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YY C

The gentleman who answers the phone seriously needs to improve his communication skills. He is extremely rude, bordering on offensive. The way he answers simple questions is never pleasant. The line was bad and I misheard him and he repeated what he said in the most patronising way as if I was an idiot. He cuts off the phone as quickly as he can, sometimes just before you can even thank him. Perhaps he is busy, but that’s not an excuse for cheeky customer service. Do better or you will lose custom. Try calling him yourself if you are doubtful of my experience...

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wendy tobiassen

They don't appear to answer the phone or have voice mail in service!

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Leah Matkin

Fantastic company and service. Considerably cheaper than other private clinics and appointments very easy to make. Easy to park and very quick service so I actually think it's better than paying through the NHS when you have to wait, pay for parking and don't have a direct phone line. Really impressed, thank you.

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Haja Drammeh

do not ever go to this clinic, not only are they disrespectful they’re a bunch of thieves, I clearly stated the test that that I wanted and was charged more than usual. only for them to do the wrong test and wanting to charge me extra to get the right test done. The fact they had only three reviews I should have been clearly skeptical of going there! Friends said not too as they’re thieves! But against her better judgement I clearly did! This was an emergency! Unprofessionals and not worth a dime clearly ! Reply: that’s clearly a lie! Am happy for the calls to be listened too. I clearly suggested for the right test, as I do not know the name for the test I clearly explained what I wanted. I know what I said. You offered for me to pay half the price when I clearly already paid the full price why should i have to pay again? You were clearly speaking over me the entire time! No one is above mistakes! If a clinic such as yours refuse to accept your wrong doing, then you’re clearly not a professional, because a professional will clearly resolve the issues rather than deny and try to escalate or make it seem like what it was not. Instead of resolving the issue like an adult you hung up the phone and refused to answer the phone.

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None Given

I was having lots of grief with my GP about obtaining a specific blood test so chose to make my own arrangements. I purchased the blood test online through Blood tests Direct and was able to take the blood with a finger prick kit (remember to run your hand under hot water for 5 mins and stand up when taking the blood to get the blood flowing!). The blood samples I then sent via post to County pathology for analysis where the blood results are interpenetrated by the labs own on site Dr. A brief report was sent direct to me via email within about 4 days - the service provided was quick and reasonably priced.

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