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H. Samuel

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Staines, United Kingdom

hsamuel.co.uk
Jewelry store· Jewelry repair service· Watch repair service· Watch store

H. Samuel Reviews | Rating 4.3 out of 5 stars (8 reviews)

H. Samuel is located in Staines, United Kingdom on 1 & 2, Elmsleigh Centre. H. Samuel is rated 4.3 out of 5 in the category jewelry store in United Kingdom.

Address

1 & 2, Elmsleigh Centre

Price range

$$

Phone

+44 1784451822

Service options

DeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Offerings

Repair services

Open hours

...
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K

Katie

What rubbish customer service went in on a Sunday afternoon, I was the only person in the store, with 4 members of staff discussing theor personal lives across the shop floor. Was looking for a ring and some earrings, after 5 mins of being ignored went to F Hinds had fabulous customer service and got what I wanted. If

L

Linda Martin

excellent service great customer service and shop made so safe for covid

C

Claire Peacock

Really impressed with customer service I received today. The manager Steve was brilliant. Promised to check my watch within the hour before deciding if it needed to be sent away for a second time. Watch was ready before the hour was up with a new battery. Turns out the first time they sent it away to Michael Kors for repairs they didn’t change the battery but had fixed the fault. Steve said there was no charge for new battery as it should have been replaced by Michael Kors the first time round. Lovely staff all round, thank you! I have missed my watch whilst in lockdown

G

Gabby Ross

Given a quote to repair a gold necklace wanted to charge 60 for new clasp !!!! Can get new necklace for that price safe to say I didn't get it repaired

J

James Wyeth

Once again had excellent customer service from Steve the manager and his staff. Highly recommend this store.

R

Russell Nicol

Extremely helpful, friendly staff who went over and above to get me the right ring in the right size. Shop itself is clean, airy and a pleasant place to be. Highly recommended

R

Roy Collier

Very helpful staff went the extra mile to help me would highly recommend

J

jason moore

Needed help with a knotted necklace,and Steve went out of his way to help me,great service.

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