Hailsham, United Kingdom
unit 12 North St
N/A
+44 1323846864
I had an issue with the mic input on my camera and although the sound recorded on the camera after it was repaired by Camserve, the sound levels remained comparatively low, and the mic input therefore unusable. When I raised this with them I was simply told that as far as they were concerned the camera was fixed and any other issues with the sound is none of their concern, even though I received a 3 month guarantee on their work! Their customer service was terrible, they did not even offer to look at the camera again or offer a partial refund. They just passed blame and told me to send my camera on to Canon. I will certainly not recommend them and will rather drive all the way to London to have any future work done, where one would expect better repairs and customer care!
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I took my canon 24-70 in to Camserve to fix the stiff zoom ring. Really pleased with the excellent service and quality repair at a very reasonable cost. I would definitely recommend them and I shall use them again. Many thanks.
Was very helpful, responsive and did the job quickly
Friendly and helpful. Well worth a call to see if these guys can help with repairs. Best I have found in my area. Will use again and recommend.
I called up about a problem with a PC socket not firing on my large format lens. Explaining that I had a job on requiring it's use the next day one of the engineers talked me through a possible fix on the phone whilst I dismantled the shutter... I had made the repair successfully in 30 minutes and was good to go again. I can't thank Camserve enough... indebted to you!
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