Halstead, United Kingdom
76 - 80 High St
$$
+44 1787478755
N/A
In-store shopping
Wheelchair-accessible entrance
I visited the post office counter today in the Halstead branch & was served by a very grumpy & rude member of staff, whose manner was totally inappropriate & obnoxious. There was no remorse for their behaviour, even when I asked to speak with the manager. Who was very apologetic on behalf of her colleague. However, I came away with no explanation of any action for the rude member of staff, who needs some serious training in customer service communication. Sadly this person has cost the shop my business, I will not return to be spoken to as I was, it was totally uncalled for & out of order. Sorry WHS but this needs addressing. (One star is too many, but you can't upload without one.)
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Great shop a little walk from halstead
Good for all stationary.
Very helpful staff in post office
Queues at the Post Office counter are always way too long & the (Post Office) counter staff women are snarky...
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In-store shoppingWheelchair-accessible entrance