Wimborne, United Kingdom
Ringwood Rd, Three Legged Cross
N/A
+441202829292
Steve was great from the moment we walked in, very helpful and found us the perfect hot tub. I got my hot tub 5 days after ordering in store, the installation guys were very respectful and professional. Thanks
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We were looking to replace our hot tub and had already been to a competitor Hot Tub showroom where we were very disappointed to find that our knowledge was greater than the salesman’s & when he didn’t know the answer to our question, he made it up . On meeting Steve at Happy Hot Tubs, it was a totally different experience his knowledge was comprehensive and told us about a totally new water treatment and importantly he was not the pushy salesman. Hence the reason we bought a Hot Tub & are very happy with our purchase & the service we have received.
We are really pleased with the excellent service received from Happy Hot Tubs. The Sales Executive Tansy was most helpful & patient with all our queries from the start. The delivery was on schedule & Nathan the installer was equally helpful & patient with all our queries & requests. We had a problem locating the tub in the right position as we were unaware that the cover lifter required more clearance than originally thought. This has necessitated the tub to be positioned closer to the fence thus rendering the lifter unusable, (except for storage of the open cover). Regrettably Happy Hot Tubs have been unable to offer an alternative cover lifter. A very minor issue is that the cup holders, built into the edge of the moulding, have such a slope on them that glasses & drinks cans slide into the hot tub. Otherwise excellent in all aspects.
Absolutely fantastic. Delivered Friday by two very professional knowledgeable installers. Peter has been so helpful, Henry also excellent. We have to say even Steve at Three Legged Cross gave us a demonstration on the cover. Everything has been so easy and smooth from the start. The tub is so good that we just do not want to get out. Such a fantastic tub for all the family. Thank you so much Happy Hot Tubs. Would certainly recommend you.
We found the service at Happy Hot straight forward from start to finish. We first had a chat with Steve who pointed us in the right direction for what was right for us. Delivery was within 10 days and the delivery chaps were spot on, we had a minor issue with the gateway height but they managed to solve it without too much hassle. The tub was up and running in around an hour, explanation of use and chemical quantities was good, nothing was too much trouble and all the questions we asked were answered. Thank you to the Happy Hot Tub Team. Elaine
Very friendly service. Been a few times for cleaning products and always happy to help and give tips. Love the free rubber duck too. Thanks very much
We were tempted to buy a traditional swim spa but after a swim test decided to wait for the Endless Pool E500 swim spa and are we glad we did. Fantastic swim experience - leaves other swim spas in its wake. Have yet to get beyond a low to mid range level current. Full-on feels like an overpowering rip tide. The back-end has 3 spa seats equipped with incredible power nozzles. The unit is beautifully made, with neat lighting and waterfalls. A piece of cake to maintain. The team at Happy Hot Tubes are well versed in the do's and don'ts and did a super job installing and setting up our pool which was a real challenge to get the unit over the top of our house and garage and into our conservatory. They have been brilliant in getting us up to speed. After sales service has been 1st rate. Couldn't recommend them any higher!
Thank you to Steve and all the staff at Happy Hot Tubs in Three Legged Cross. Right from the start, it has been a straight forward process with Steve taking care of everything for us. We love our new hot tub and wow, what an amazing difference it has made to our family’s life. Excellent service, excellent product and excellent experience when being installed and commissioned! Highly recommended! Thank you! Roy and Kay Chadwick, Wimborne
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