Durham, United Kingdom
Freeman's Pl
N/A
+44 3002220000
Wheelchair-accessible entrance
Excellent service by HM passport office at Durham. Needed passport urgently. They've gone an extra mile to process my passport quickly. Despite of coronavirus pandemic I was able to get mine within 3 days of sending the documents as I needed to travel urgently. Customer services team has done a great job and kept me posted about the progress at every step. Polite team. Great service.
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Live in Canada, renewed on line, sent in required documents to Durham, new passport already on its way back to Canada in less than 4 weeks. Great service ! Canadian passport renewal took 8 weeks here. RULE BRITAINIA !
Got given wrong information by post office so had to go on a round about to get my passport and deed poll back. Spoke to a woman called Vannesa H who was lovely and really helped me out
Super fast turnaround. I live in Spain, and this was processed in about two weeks over Christmas - door to door. They couldn't have done it faster. Thanks!
An amazingly quick and friendly service. Got a renewed passport within 2 weeks! Whenever I needed to call them directly, they were very pleasant and helpful - couldn't believe I actually got to talk to a person! let alone a friendly one! :D
Deli
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