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Homebase - York

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York, United Kingdom

homebase.co.uk
Home improvement store· Bathroom supply store· Building materials store· Do-it-yourself shop· Furniture store· Garden center· Garden furniture shop· Kitchen furniture store· Lighting store· Paint store

Homebase - York Reviews | Rating 3.2 out of 5 stars (8 reviews)

Homebase - York is located in York, United Kingdom on Unit 4, Foss Islands Retail Park Foss Islands Road. Homebase - York is rated 3.2 out of 5 in the category home improvement store in United Kingdom.

Address

Unit 4, Foss Islands Retail Park Foss Islands Road

Price range

$$

Phone

+443456407882

Open hours

...
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R

Ryan

This is the best Homebase, no, DIY shop I've ever been in. That staff are right good craic and they got tons of sick deals.

M

Mark Lewis

Just been speaking to a polite chap called Richard over the phone regarding reserving some Sandtex paint and would just like to put into writing how very helpful he was! A big thank you to Richard for all his help in very polite and professional manner! Regards Mark

N

Nathan

Keeps changing... added Argos and Habitat but now Habitat is gone. You can get pretty much what you need. We really just go there for paint.

E

Esti pegasin

You can find here many useful products for your home and mostly garden. They have a great smal greenhous department.

J

John Borrett

ordered on line a hedge cutter, gave me a grass strimmer. damaged outer package, so they said there would be a discount. none given. Rang up service to arrange correct replacement....terrible in store helpline. Informed me they don't have any in stock, ( nor did they when I ordered).Highly unimpressed. Won't use this firm again.

K

KT M

A small but convenient store that I use to pick up things I have ordered online. Not the largest range due to size of store.

A

Alison Woods

Used click and reserve, went into store to pick up item to find it wasn't in stock, there was a problem with the system. Was asked if I wanted to order in and collect at a later date or travel to another store in Selby where the system showed three of the item in stock. Used click and reserve as we wanted to purchase the item and spend the afternoon using it so neither of these options were suitable now did we want to spend any more time or money on travel. Contacted Homebase via email and promised a reply within 48 hours, no reply five days later so left a comment on twitter which prompted a fast response from customer services who apologies and told me my email "may have become lost on our system" I forwarded my original email to them and they then forwarded it to the store manager, Jonathan Arbuckle, who emailed me to ask for a phone number "to take feedback and discuss what we've done on the back of your complaint". Didn't really want to listen to any more insincere apologies and excuses so told them I didn't see any point in giving them my phone number, haven't heard anything from them since. If we are looking to purchase any DIY or home and garden items in the future we will exclude Homebase from the search.

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Mo Millar

This web site gives a telephone number that is supposed to be that of Homebase @ York however having gone through the menu and pressed 4 then 2 for the garden centre I was answered by Argos Direct who seemed puzzled and slightly grumpy. They passed me on to another lady who was Homebase Direct who then gave me the number I had already dialled. Maybe someone in your website department could amend the mistake and actually put in the correct address which I found in the telephone directory!!

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