Leeds, United Kingdom
Unit 3, 13 Cherry Row
N/A
+44 7841348508
Shop's address is in Leeds, not in Manchester. Fast delivery - was contacted by phone and text messages to confirm order details, 10/10 highly recommend
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Absolutely appalling customer service, they will take your payment, then not dispatch goods and ignore all communication from you. I placed an order with them, two days later their order tracker highlighted an issue with the order, I waited a week then contacted them for an update as their was still an error with the order, a week later NO REPLY. So i contacted them again, this time via Paypal, and another week later STILL NO REPLY. I raised a case with Paypal and as far as I can see, they didn't respond to them either. In the end Paypal refunded me for my order. I will never use this company again, and strongly advise others to steer well clear of them, there are far better companies out there that are more grateful for your business.
Excellent advise through out the decision making process prior to purchasing. Speedy delivery, very well packed and protected. Superb quality products. Overall outstanding service. Highly recommended!!
Great service, gave advice about products before purchasing. 1small Item was missing when package arrived but was a large order therefore contacted that day and was delivered next day with a free gift. Can't complain will use again. Thanks.
Excellent service from Kam. Really knowledgeable about shisha pipes and all things associated with Hookah and Shisha. Didn't try to sell me anything I didn't want. Honest and genuine shop with honest owners. Highly recommended
Great service, with great prices! Highly recommend to use
I would like to say first thank you for your service to this country, helped us out a lot by bringing in proper KM’s and Aladdin shishas. 565 well spent with great customer service. See you soon.
Seller sent used hookah, parts were missing and other parts incompatible. Seller said he would send rest of the stuff and replace other items after finally getting through to him. He hasn't fulfilled his promise and is not responding to texts or calls. Terrible customer service- don't believe me, give them a call first. Will be getting a refund since I went through Paypal
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