Blackpool, United Kingdom
unit 4B Fox Ind Estate, Holyoake Ave
N/A
+44 7415365247
My Tub developed a leak at a Manifold Joint. After mailing pictures Tom advised rather than replacement of the Manifold and refitting 11 joints. Following his instructions removed old pipe and replaced with new pipe using special Joint glue they delivered in 2 days. Tub good as new and I didn’t have to buy all the other parts saving me a fortune.
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I really can't fault this company. So professional and friendly. Really helpful, talked me through all the repairs and service. Very trustworthy and honest. Definitely would recommend them to friends and family.
An outstanding level of customer service and professionalism leaves me compelled to thank Tom and Gerry for a job well done. From remote diagnosis to helpful tips in fitting my new pump I was genuinely delighted with the end to end experience. Thank you
All working as good as new. Thanks again for taking the time to call me, making the effort to understand my needs and ensuring the controller was correctly pre-programmed with the firmware to communicate with the various functions of the tub. Customer service and attention to detail mean so much when buying components mail order.
Had an issue with the hot tub so called the guys at Hot Tub Doctors. Tom was helpful on the phone and got me booked in straight away. Jay came out and fixed the problem perfectly. Great guys, great service and great price. Will be first point of call with any issues in the future. Highly recommended.
Excellent company to deal with. Prompt replies and very helpful tips and information. Saved me several hundred pounds. Definitely use again.
I had my hot tub fixed very quick and the guy gave me a lot of professional advice. I blocked my control panel and Jerry from the other end of the phone found the manual and emailed to me. I definitely recommend Hottub Doctors to everyone who has problems with their hot tubs. They will give you advice over the telephone also! I applaud you guys.
It is so nice to deal with genuine people in an industry that is full of Cowboys - Jerry’s advice was amazing with full easy to understand directions, I manage a vulnerable children’s charity and the only time I can truly unwind is in my hot tub so this is my escape, Jerry not only diagnosed the problem over the phone - but gave me several options also. Please before you even contact another hot tub professional make sure you check out The Hottub Doctors FIRST
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