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HYDROPOOL SCOTLAND

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Glasgow, United Kingdom

hydropoolscotland.com
Repair service· day spa· Hot tub store· Beauty & Well-being· Wellness & Spa

HYDROPOOL SCOTLAND Reviews | Rating 4.3 out of 5 stars (5 reviews)

HYDROPOOL SCOTLAND is located in Glasgow, United Kingdom on 24 Portman St. HYDROPOOL SCOTLAND is rated 4.3 out of 5 in the category repair service in United Kingdom. Scotland's leading provider of Hot Tubs and Swim Spas

Address

24 Portman St

Phone

+44 1413438220

Service options

DeliveryIn-store shoppingSame-day delivery

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

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Suzanne Manuel

If I could give them no stars, I would. I wanted to buy a hot tub and called Hydropool Glasgow and spoke to Mark. He advised that he could do a site visit to advise which hot tub I could have where in the garden. Thought that this was a great starting point. An appointment was made but he never showed up. I eventually called the showroom 30 minutes after the appointment time to be told that he was somewhere else and he would call me back. Surely I should have been called to say this, isn't that basic customer service? 24 hours later and I still have not received a call from them. A hot tub is a big investment and to be treated like this at the starting point is outrageous. I would also like to add that my friend in London also ordered a hot tub from them and it was due to be delivered a few months back (By the branch in Surrey) and they are still waiting! Absolutely ZERO service!

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Cal Y

Great hot-tub at a great price with after-sale support that's top notch and reassures me that it was money well spent. The installation was smooth and without issue, the team were happy to play around with the siting of it and delivered an excellent handover on maintenance and use of the tub. Had a minor issue with headrest discolouration after a few months and Hydropool immediately sorted out replacements with no fuss, giving that critical reassurance of support and continuing customer care. Would highly recommend.

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Lorraine Winters

I must say the reviews do not add up to the service I received. David spent more time telling me about his own life and admitted that in his opinion the Finance was not a good deal. Then proceeded to ask me how deep my purse was. I do not recommend this company at all.

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Simon Calvert

Very smooth, reliable service and really satisfied with the tub. They provided a great electrician who did a really thorough, careful job.

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Margaret Muir

Brilliant service. Our old hot tub broke down and Hydropool were able to provide us with a fantastic new one ahead of the scheduled delivery date. Delivered, installed and disposed of old one. We had guests coming to our Airbnb that wanted the tub so Hydropool saved the day and both we and our guests were delighted. Great job. Highly recommended.

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