Hampton, United Kingdom
52 High St, Hampton Hill
N/A
+442089433514
I can honestly say this is a gold mine. I was made to feel so welcome. Byron was on his own, with no other staff, when I got there. There was a rush on (I can understand why - it is a great place, with great food) but he still did everything with a smile. And nothing was too much trouble. Thank you
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I love this restaurant, you cannot get better home made food around. The staff are always beyond friendly, they are just gorgeous. It is like coming home and being welcomed in.
Horrible horrible manager. Very family unfriendly. I walked in with my family with a buggy on a wet, windy morning. We were brusquely told no buggies allowed (which basically means babies not welcomed!); when we were surprised by this, the waiter explained that this was because buggies got in the way - this was highly strange as it was the sparsest restaurant I've been to in recent memory, with hardly any tables and what looked like acres of floor space! Anyway, as it was horribly wet outside, I asked if I could fold up my buggy, which I did and then put unobtrusively in the corner of the restaurant. We were just about to order when the manager came out of the kitchen, cursing to himself, muttering something about how rude we were to ignore his rule about the buggy and futhermore to place our wet buggy against the corner of his shop. At which point, needlesstosay, we told him that we didn't need to be treated in such a demeaning manner and left. I later bumped into the only other customer in the shop (when he was taking a break, smoking a cig outside) who remarked to me how shocked he was at how badly we were treated; he said it was "incredible" how badly behaved the manager was. It really upset my whole family and I would never have thought we'd be treated so badly in Hampton Hill, an area which is in general extremely family-friendly
Was told by the manager that because we had a baby we were not aloud to eat in his establishment. Absolutely poor attitude in 2016, I simply do not understand how a business like this can function in this town full of families!
If you can get a reservation! Fantastic!
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