Watford, United Kingdom
49 Diamond Rd
N/A
I ordered a glass infrared heater from Infrared for Homes and it arrived smashed by the couriers. It was really good to get the replacement infrared heater delivered the next day having gone through all the distress of the seeing a broken one before my eyes previously. Very impressed with the customer service.
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Terrible customer service requiring paypal intervention. I ordered a glass herschel infrared panel from here and as with another review it arrived shattered. I was dissapointed and asked for a refund. They wanted to send a replacement only whereas I wanted a refund as was put off by the catastrophic damage to the item when the box it came in showed very little damage. As soon as I said no to the replacement they ceased contact and I now have to hope paypal can resolve my issue. Needless to say I recommend avoiding this company. This review is for both this seller and herschel-infrared as all communication has been from herschel-infrared employees as opposed to the seller.
Read about infrared heating online and was sceptical but these guys helped me pick the panels I needed and recommended me an installer. Have had them on for a couple of weeks now and I’m really happy with the results
A very efficient heating system, really warm now. Prompt delivery with very good customer service.
Bought a heated mirror for our bathroom after getting some advice from customer service, the heater arrived next day. Works great and doesn't get steamy which is great!
Deli
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