Putney, London, United Kingdom
Unit 20, Putney High St
N/A
+44 2087802088
Forgot to ask the name of the guy who helped us.. But he just fixed my boyfriends watch for FREE. It didnt take long, but nowadays this is extremely rare. We wanted to pay.. But he just replied.. Its Christmas. Made our day! Thank You
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Really helpful guy! Gave me a good deal to cut my keys and repair my shoes !
Friendly staff at really good prices.
Really friendly guy helped remove some links from my niece's watch. Thank you
Asked for a stainless steel watch strap pin to be replaced. They inserted one that was brass, different to the others in its mechanism and too big so didn't go all the way in and therefore damaged the link. Effectively they had wedeged it in with a hammer. When I discovered this and pointed out the difference in colour, size and mechanism the response was baffling. "Nah mate it's fine, that's the standard blah blah blah. I bet you a million pounds that this is the same at any other shop." I asked them to remove it and went to Timpson who were massively more attentive, half the price and did it in front of me in 10 min vs the 1.5hrs I was asked to wait.
They changed the soles of my Doc Martens. Haven't used the shoes yet and the "glue" has completely come off and the soles have fallen off. Can't find my receipt. Paid 60 for this. Ps. I went back to them after I wrote this review, and they fixed it, no questions asked. Giving them a couple more stars for it.
Extremely rude and unprofessional staff. They damage a very expensive pair of leather boots and when I asked to speak to the manager u was told that I couldn't because he works when he wants. I am surprised how this business still survives as it's overpriced and without any quality.
Had a few watch batteries replaced here and have always received friendly and frank service. A little on the pricy side, but can't imagine it's cheap to operate in such a great location.
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