Cross Hands, United Kingdom
Unit 3, The Shopping Centre, The Square
N/A
+441269597219
I’ve bought stuff from this company. I live in Northern Ireland and I’ve never had a problem good communication great products.
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Terrible company, terrible service and I will be reporting the website. I ordered a product for a friend on the 21st of August 2018 and it still has not arrived yet, and it is now the 8th of September 2018. The money was taken from my account, I have sent them emails and no response. I have found three different shop fronts through Google maps they have had in Wales and they have changed phone numbers, but do not answer the phone, stay well away. They have cost me double as I had to pay back my friend and take the lost. UPDATE: So after sending an email and threatening to report their website to Action Fraud, my partner who made the order also doing the same, plus my friend who the order was for leaving a horrible message on their answering machine, the order turned up today being the 14th of September, 24 days later, I receive items quicker from the US. The post date on the package was the 13/09/2018, so a one day delivery, that took 24 days. Just not good enough, only good news, I am no longer out of pocket, so thanks.
So unfortunately two weeks after placing the order no delivery and no reply to the emails. Looks like in future I will have to read Google reviews before ordering from now on. May have to pay the shop a visit if it even exists. Ok all is forgiven obviously these guys are just having a few issues with timing but my order arrived and I'm generally very happy with this. Communications and delivery times could be better but as a previous review stated be patient and you get what you ordered at a good price. Too early to review the product
Over a month ordered some products they never send me. emailed them they said we have expired ones if u want or refund u money and again asked for money bk never refunded, now they saying we have sent which is never got it. Each time they saying different thing their telephone line is not working, that place need to be shot down.
Will never order again from this so called company, nearly a month waiting on my order , e mails , text messages & phone calls made regarding where my order is, no replies back. Now going to get my money back.
They take your money and don't send the products! They don't reply to email or voicemails, I've now escalated the case through PayPal, hopefully I can retrieve the money I spent. STAY CLEAR
Cowboys!! Do not order from them been waiting since 19/08 and still n order, they replied to my email saying it's out for delivery, when pushed for an exact dispatch date or tracking number they have ignored me. Disgusting need shut down!!!! I wish I had read the reviews .......
Wish I had read the reviews before placing an order with these cowboys. Waited 3 weeks but nothing arrived and seller is unresponsive. Will hopefully be able to get money back as used PayPal
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