Birmingham, United Kingdom
585 Tyburn Rd
N/A
+441213820077
Picked up our 4th car from Johnson's today. Always a pleasure to deal with and they really make you feel like a valued customer. Have to add that I had over 5000 taken out of my account in error which was obviously a major shock and worry when noticed. This was the final payment on a car we gave back so shouldn't have happened. Had to make several calls to sort it out. How can such a major error be made? No alternative but to lower my rating from the original 5*. If this had been the first time using them it would have been zero stars.
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Love Skoda. Been driving them for 11 years.
Very nice staff, top Mark's to rob in the parts department for his help, highly recommend.
I had the opportunity to be there twice. During the first visit I watched the car I was interested . After the test drive I decided on this car. The person who took care of everything was Terry, he was very professional and polite but also the whole team that day was helpful and nice. On the second visit, on the day of picking up the car, everything was also arranged professionally and without any problems. Everything was as we agreed. I would like to say thank you for the entire crew again for the great example of customer service and recommend this place if you are planning to buy a Skoda.
Will not be using this garage again my car was returned with a flat tyre and when I rang to ask about why my car was left with a flat tyre I was passed to the manager after 15 minutes of waiting on hold I was told he won’t get off his other phone call and he will call me back i received no phone call When I finally got hold on someone and asked about the flat tyre to what can they do to rectify the problem they was very unhelpful and was confused why I rang really and in short not thier issue and told me to go to a local garage so apart from returning my car undrivable they wash thier hands completely of the situation unacceptable in a “professional” business
Deli
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