North Shields, United Kingdom
unit S2, Second Ave
N/A
+441912931555
Called today for a Christmas Tree and Tracy the staff member assisting here was absolutely brilliant. This lady should be commended on her customer service quality. Helpful, sociable and couldn't do enough to help. It very much restores your faith in the shopping experience. Credit where credit is due.
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Some good deals here, however the 5 stars is for the staff who kindly stayed a little longer after their shift yesterday after a medical emergency (unrelated to the store) Thanks for your help... Really appreciated!
Made a special trip today to purchase items advertised in recent mailshot delivered to my home. Disappointingly, items not yet in store and no-one could advise when they might arrive. However, FIVE STARS are worthy of lovely Andrew who made me most welcome at the coffee shop. The deal of 1 for bacon sarnie (delicious) and cup of coffee is amazing and worthy of 5 stars, too! Best wishes to everyone as this store seems to have been struggling for some time now.
My husband and I visited the warehouse on Sunday just to look around but I found the perfect man chair for his man shed. the problem was we only have a Small car ( Very Small ) but one of the staff moved Heaven and Hell to help us. This young man was called Andrew Harvey and he is the reason for this review he was polite ,patient, and very friendly with a good understanding of the customers needs. It was not about put it in and leave he took the time to Help and made us feel like valued customers. We managed to fit it in with NO damage to the car or the chair. We enjoyed the visit and Recommend you keep an eye out for Andrew his people skills are second to none.
Well worth a visit this place sells most things for your home and garden includeing clothing,footwear and work wear,food and outdoor things you can get pet supplies aswell, it also has a cafe which is cheap and lovely, when its your first time there as you go in you get a membership card and 10% off what you buy,
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