Stourbridge, United Kingdom
Stourbridge Rd
N/A
+441384892939
Fantastic friendly welcome. Great service start to finish. Would recommend A
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We book repair to rear of a car, with our insurance. We chose Just car Clinics as it was local to us. We received courtesy car and our car was taken for repair. Repair was done quickly, no problems, we was updated on every stage of repair. on collection day car was clean and washed, no sing of any damage. would recommend Just Car Clinics
After reading the reviews I was dubious about leaving my car with them after an accident. However the company was helpful and kept me in the loop throughout the whole process. My car was completed in the time given and I collected it on the date originally set. The work carried out seems great and as a none mechanical individual I am happy with the work carried out. All in all my experience with the stourbridge company has been a positive one.
Please don’t. Just use another company. You will regret picking just car clinic just like I have. Never offered me a courtesy car then lied to my insurer and said they did. Car returned and the head lights were still loose. They hadn’t attached them correctly. Surely this is basic stuff for a company like this? Fixed wing poorly then when I complained reported it wasn’t part of the accident and they did it out of ‘good will’. Therefore not liable!? Unhelpful and untrustworthy. Is there a 0 star option?
The worst customer experience I have ever received! Where do I start?! I had my car accident last Wednesday and the Just Car Clinic said my car wouldn't be picked up until Tuesday. Me and Admiral (my car insurance) explained many times that my car wasn't driveable and my car needed to be picked up asap! Eventually, I received a call from Just Car Clinic, but I was asked if I COULD drive my car to their garage!! After having to explain AGAIN that my car wasn't driveable, my car got picked up! Just Car Clinic decided to write my car off as apparently there is damage that will cost 2399.06 (to be exact). It's hilarious as two people, who work for professional car repairs, have looked at my car and said they can EASILY repair it for a good value that is nowhere near 2399.06! My car value is way more than 2399.06 too! They said my car shouldn't have been wrote off too! The damage on my car was only a smashed headlight (on the driver's side) and I need a new bumper and a new wing. That's it! I asked for an itemized bill and the Just Car Clinic were replacing parts that didn't need fixing! (I have a professional car repairer to have a look at the itemized bill, and he was disgusted, and he agrees with me too!) Your customer service on the phone is awful too as shouting at your customers isn't very professional now, is it?! I strongly advise if your car needs repairing then you go to another garage! AWFUL!
Nice workmanship and on time.
Sometimes takes a while for them to accept a vehicle but good service most the time
Went for a quote coud not be botherd emailing me , staff seemed not botherd and rude ,,,unprofesional ,,,
Deli
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