Swindon, United Kingdom
Kelvin Rd
N/A
+441793523582
Very helpful and caring people that work here will try and do everything they can for you
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My car ended up being sent here by my insurance company, they had it for a week without even looking at it; then they decided to write it off. I was called to say it was a right off and to collect my belongings as it will be removed from site the following day, I arrived at 3.00PM to find that it had already been collected with all my belongings in the vehicle. Now some of my stuff had been returned but the more valuable stuff gone!
Repair organised by insurance company. JCC collected the car - updated throughout the repair and returned the car when agreed. All contact was positive, polite, friendly and professional. Finished job looks fantastic!
Terrible service, took far too long to repair, never received updates on the work completed on my car, the only way I did was through ringing them myself, having spoken to 2 different receptions over 6 calls of which I had to make the effort to ring for updates. One reseptionist put me on hold multiple times because I asked questions of which she should have been able to answer easily. The other reception was quiet rude. Neither of them rang me back when they said they would and they just are well trained. Terribly overpriced quotes. Will never use them again I am writing this review well still waiting for my car to be returned
2 days trying to contact them, nobody picks up the phone... car returned after coach hit us panels dont align... nobody wants to help resolve.
Deli
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