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Khaos Control

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Grantham, United Kingdom

khaoscontrol.com
Computer Software· business and it consulting agency· e-commerce solution provider· crm provider· manufacturer· software company

Khaos Control Reviews | Rating 3.8 out of 5 stars (4 reviews)

Khaos Control is located in Grantham, United Kingdom on 1-3 Priest Ct. Khaos Control is rated 3.8 out of 5 in the category computer software in United Kingdom. Khaos Control Solutions is a professional, well established, specialist software developer focused on producing powerful, high-quality, well-featured business solutions. We develop Business Management software and eCommerce solutions for multi-channel retailers. The company was founded in 2000 and has grown to become a market leader in developing and selling multi-channel software solutions. As a company we offer the following core products - • Khaos Control • Khaos Control Cloud • Khaos Control Web,The business management solution for multichannel retailers that want to grow rapidly and sustainably. Integrating stock control, order processing & fulfilment, accounting, reporting, promotions, purchasing, eCommerce, channel management and much more. Contact us today for a free demo and find out how we can help your business.

Address

1-3 Priest Ct

Phone

+44 3302231111

Company size

11-50 employees

Headquarters

Grantham, Lincolnshire

Founded

2000

Accessibility

Wheelchair-accessible entrance

Open hours

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Geoff Ainsworth

'Could' be an acceptable and adequate system but not scalable in my opinion without significant further investment from us and Khaos Control would need to spend less time treating symptoms and more time treating the root cause of the problems to achieve an improved and stable system. Certainly Mis-sold on numerous features by the sales staff which has made the relationship between the 2 companies unattainable as we are both under different perceptions. Response from Khaos control lacks any empathy and is simple minded in most instances. Support is not included in the license agreement contrary to what we were told by the sales staff and even the simplest of changes will cost you 3 hours at 66/hr. Program becomes unresponsive at many different stages and they simply blame us, our server, our hardware which it is not. As I have said above, they spend all their time treating the symptoms, not the root cause of the problems and request unprecedented remote access to our server and system to continuously put out the fires! The simplest of processes fail to work on a day to day basis meaning we have to babysit the system. They expect you to adapt to their system which we fully embraced however is not always an option and with their processes, it would make us as a company less efficient and less streamlined. Again, we were told otherwise by the sales staff. Working components critical to us going live were not ready even 3 months after us going live and resulted in costly and time consuming workarounds having to be put in place and followed by us. Finally, they are adamant we are at fault for all issues and certain staff are very defensive of their system and will happily spend more time trying to prove it is not their system at fault, then actually attending to an issue. I will happily speak to anyone that would like to know more about our experiences.

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Peter | rucomfy Bean bags

I feel obliged to advise that due to the issues we have had as a customer of Khaos Control and the fact we have voiced our concerns publicly, Khaos Control have took the decision to cease our contract on its renewal in April 2021. That is them terminating our contract, resulting in rucomfy Beanbags having to find an alternative solution to a provider we have paid 50k for a 2 year solution.

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Annie

We have worked with Khaos for some years to help Finance their goods and services to their customers. A fantastic company to deal with - highly professional.

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Andrew Richley

Simply the best place to work. Great people, great customers, great products, great environment. Really proud to be a member of the Khaos Control Team and to love what I do.

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