Kingswinford, United Kingdom
5 Cornwall Cl
N/A
+447562633605
Asked for a repair and re-waterproofing to our cratch cover, Kris collected it from us and said it would be 2 weeks. After 3 weeks we contacted him to ask about progress and was told "to be honest i forgot i will do it soon". Made the journey over to his to collect it later that week. My fault that I didn't check the state of repairs then but waited until I got back to the boat. Shocking state of repairs. Very unhappy. Contacted Kris with our concerns and he said that he would make good, he would be in touch within a couple of weeks to redo the repair. 3 weeks and counting now and nothing. Not waterproofed either. Disappointing.
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Fantastic service and a fantastic product. Am delighted beyond words. Would highly recommend. Kris was a true gent. Wonderful customer service and craftsmanship. 10/10
Deli
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