Redhill, United Kingdom
40 Ormside Way, Holmethorpe
N/A
+441737773792
We recently bought a Hacker kitchen from Lewis Charles and we are delighted with own new kitchen. Joel was our designer and was great throughout the process. He was very helpful and guided us through the myriad of kitchen options and came up with a beautiful design that matched our budget. We are very happy with the results and we wouldn't hesitate to recommend Lewis Charles.
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Joel at Lewis Charles was brilliant at designing and project managing our kitchen. Joel spent a lot of time with us ensuring that we were 100% happy with the design. He then made a number of visits to check that the final measurements were absolutely correct as we were having building works which included remodelling the shape of the kitchen. We are thrilled with the result and it is certainly a wow factor of the house. The finish of the kitchen is fantastic and competitively priced for the quality of kitchen. Our builder recommended visiting Lewis Charles, which we initially had not considered as we assumed that the kitchens would be beyond our budget. We could not have been more wrong, Joel was extremely mindful of our budget and requirements and managed to fulfil both.
I visited its Red Hill showroom and spent about 1.5 hours with Jess to see what we need and left our 2 bathrooms and a cloak room measurements with her on 26 May 2018. She said she will come back as soon as possible. Today 8 June, Nick, one of the company owners called back for more details of what we plan to do with our bathrooms. I was shocked by the company has not done anything about our request in 2 week times. Nick asked me to go to their shop again to do the design. Clearly I do not want to waste my time for any further delay on my home renovation. I do not know how this company can survive in the market. Plus Nick is very unpleasant, unhelpful. If negative start available, I would give 5 negative starts.
Lewis Charles have been great throughout the process of designing and fitting of my two bathrooms. The design service was free and really helped as I didn't really know what would work best in the space I had. They also have a really good range of products which are all of a very high standard. Well chuffed with the end result and would definately recommend to others.
Nic and the team at Lewis Charles have been absolutely fantastic. We had been planning a large extension for a long time including 3 new bathrooms and a large open plan kitchen which we wanted to be the centre piece and have wow factor. We went to 4 kitchen companies for designs and a quote. But we chose Lewis Charles because they really went the extra mile to get the design and details just right. They always made time for us to discuss and develop the planes with the aid of some great 3D visuals. Once we had chosen them the whole process ran very smoothly, Nic came on sight several times to check the designs and layout as the build progressed. Now the kitchen is in and complete we are really happy with the finished result. The fitter was excellent, really taking time and care to get every detail right. From making sure every door line was perfect to sanding and oiling the wooden breakfast bar himself to make sure the finish was just right. And the bathrooms which Lewis Charles designed and supplied have also turned out brilliantly. Nic’s building knowledge really helped us chose the right baths, wet rooms and suites to work in our space. After such a complex and large build it’s a real testament to how good Lewis Charles were that I can highly recommend them.
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