Livingston, United Kingdom
3 Follyburn Pl
N/A
+44 1506237058
No-contact deliveryDeliveryIn-store pick-upIn-store shoppingSame-day delivery
Wheelchair-accessible car park
Iv been a long time costumer of Icandy. The majority of times I have ordered it has been pleasant. Even though they’re delivery has always been late they always delivered nice and tasty food that Iv enjoyed. Until my most recent experience where the delivery was late as always but inside the crepe there was to long black hairs and another hair on the side of my ice blast and one on the side of my ice cream tub. I called the night that it had been delivered and got told they would contact me again and never heard anything from them, called again today and nothing. Not only has the food gone way down in quality but the customer service is appalling will never order here again and wouldn’t recommend.
like
Love this place. The selection they have is unbelievable. Yummy
Not to much selection now in here. Still a good wee shop
Absolute joke of an establishment. Have given them the benefit of the doubt once before but after tonight we will not be ordering again indefinitely. I ordered at 19:50pm. It arrived 2 hours and 40mins later after 4 phone calls with every call being told either “it’s with the driver” or “it will be 5 mins” and the same excuse “we’re extremely busy tonight”. On the last time I phone I asked for a refund just as our order turned up. The driver practically ran back to the car without giving us the chance to reject the order and because of this we couldn’t get a refund as “we accepted the order” which we didn’t ! Absolutely fuming. If I could give 0 stars I would. Won’t be back food went in the bin because we couldn’t be arsed with it after waiting so long.
Good place, but only takes cash. Otherwise, great. Sold out of cake at 6pm on a Tuesday! Obviously people stress eat on a Tuesday, when they realise work is brutal and it ain't even Humpday yet :)
Deli
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