Bexleyheath, United Kingdom
32 Pickford Ln
N/A
+44 2083031592
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible entrance
This chemist is the worst one I have ever used. It takes them ages to do anything. Even when the prescription has been put in for days. I changed to a much better pharmacy. Would not recommend going there unless you really really need to.
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I have been using this pharmacy for the last 2 years. I collect my mum prescriptions here without any issues. It’s always ready and i never wait more than 10 mins. The staff are wonderful, helpful and provide good customer service. They won’t hesite to call the surgery when needed and always sort out any issues i may have - I would definitely recommend this pharmacy.
The most appalling service. Pharmacy lied to friend who tried to collect from 12 noon today finally after 75 minutes saying nothing here. I rand 2 mins later and yes all ready and my friend didnt know my detail. They did and gave them Now I'm her and 15.15 ... waited since 14.15. No anti depressant no anti sickness tablets and no IBD medication. Taken 5 days since prescription received and nothing ordered. So now they've lied to me twice and friend once as half meds not here and told I'll have to wait till probably Tuesday. By then I will probably be in hospital seriously ill. How can a pharmacy do this? Do not use them
Very poor customer service, dishonest and they make mistakes. They failed to process my repeat prescription for essential medication, made no effort to look into what happened, blamed my GP surgery, and pharmacist walked off when I was still talking to them. Upon my own investigation with my GP, it became clear the pharmacy never requested my prescription as per the service I was signed up to. So they not only made an error , they lied about it. Also they rarely answer the phone- I've heard the staff openly moaning about the phone ringing.
wifi has been down all day, so they've been unable to provide my medication as a result,surely the have 4g or ipads for such situations,plus staff are rude at times and wispa to each other about customers
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