London, United Kingdom
Shepherd's Bush Green, Hammersmith,
N/A
+442087467732
Made a booking online (only payment option was PayPal) for 9.30am slot - Escape from Alcatraz Room 1. Arrived at 9.30am to see that the store was closed and no one was inside. Can see due to COVID that they have stuck a paper stating to read the website for re-opening etc. When I checked - nothing on website except that they are taking bookings from 3rd August online. Tried to call but phone lines are supposedly unavailable. Emailed asking if there was an alternate entrance or something as we had a booking at 9.30am - still nothing. Spoke to West 12 management and was told this was the 2nd time someone has come to complain about Adventox being closed at a time of their booking. Informed me to wait or come back around 11am as people usually come around then. After waiting until 10am, we went home (live around 5 minutes away from the centre) and will be making my way back there later today to speak to a staff member. Disappointed.
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Good experience would recommend. We came as a group of 4 and did 'mission x'. We had Letitia as the facilitator who was very enthusiastic and attentive. She gave us just the right amount of help so that the room was challenging, but we still had fun. The room took us 50 mins to escape but for the rest of the weekend we kept talking and laughing about different aspects of the room. Given the reasonable price we will definitely be coming again!
Mission X a small two room escape room, great for people that want to try an escape room for the first time. You're given 60 min max. We were a group of 4, mission X is prob best for 3 people max. There is enough puzzles to keep everyone occupied. The game host Tal was great, kept making sure we were okay and was very attentive throughout the whole process
Fun experience! We did the Alcatraz escape in 49 mins. We felt like we could've done better, but the props wasn't working properly and had to ask for clues to make sure we're doing the right thing. Not very hard to break the clues, would recommend it even with kids.
Loved the game! We did alcatraz and definitely thought it money well spent! The staff were really friendly and made the game very enjoyable. All my friends thought it were amazing and would love to come back to do another game! Would recommend!
Deli
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