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Bluebird Care Kensington & Chelsea

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London, United Kingdom

bluebirdcare.co.uk
Home health care service· Home help service agency· Aged care

Bluebird Care Kensington & Chelsea Reviews | Rating 3.8 out of 5 stars (5 reviews)

Bluebird Care Kensington & Chelsea is located in London, United Kingdom on 76 Pembroke Rd, Kensington. Bluebird Care Kensington & Chelsea is rated 3.8 out of 5 in the category home health care service in United Kingdom.

Address

76 Pembroke Rd, Kensington

Phone

+442076039575

Open hours

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Clarissa Courtney

I have now worked for Bluebird care for over a year. I was very much welcomed into the company and well supported in the first few months. As I grew in my role, they supported me with that and have supported me to continue with studying in health and social care. My role is both office based and working with the customers daily. The carers will always contact the office with any concerns. We all work well together to ensure we provide the highest quality of care we can. The last few months have been incredibly challenging but we have been fully supported by management. I honestly think it is a great company to work with.

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Maria Thompson

Bluebird Care Kensington & Chelsea are a great company to work for, I have been with the agency for over 6 years. Working in a care agency has its ups and downs as I have personally worked in various aspects of care. Being a part of Bluebird Care Kensington & Chelsea has been a great experience and I am learning more as the years go by. Bluebird Care staff are understanding and care deeply for their staff and customers. Bluebird Care Kensington & Chelsea have many opportunities to further your career, develop your skills, various types of training and gain a vast number of qualifications which are offered to every member of staff.

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Janine Barnes

Excellent company. Highly recommend

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S A

If i can potentially save one person with this review, i will try. I have a family member who was under the 'care' of Bluebird care. I implore any person who is considering having a family member or friend looked after by Bluebird Kensington to reconsider. The care they offered included FM sitting in a soiled pad for over 3 hours (because personal care would be coming in an hour), sitting in wet clothing (because they will be fed in an hour and would have to be changed anyway - FM has enough clothing for clothing to be changed) and not be fed food but to be given liquid substitutes. FM was emotionally and physically assaulted by Bluebird staff members, shouted at and scratched. When complaints are made to the management they ignore requests and concerns. When staff members whistleblow on the abuse they have seen they are fired, this happened on 2 occasions. Their complaints procedure is a scam, full of excuses and no productive outcome. Staff are not qualified or trained for specific requirements. If you have no other option but to go with Bluebird you MUST have CCTV in place. I have picture and documented evidence of the abuse and neglect endured. Dear Bluebird Care, Feel free to contact me as i would like to continue my complaint and case with the Care Quality Commission. I see the review you have made. You were the most abusive. He was terrified of you and was covered in scratches from you.

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jasmine bouait

Bluebird care agency is absolutely fantastic and I would not hesitate for one second in recommending the carers or the management on how they care for clients. Communication is excellent and I really for once feel as if my mother is cared for properly. Keep up the amazing work I wouldn’t deal with another agency again.

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