London, United Kingdom
161A Bow Rd, Bow
$$
+44 3457223344
N/A
Delivery
I go there monthly for about 7 years now to pay bills and send money to my mom and the service is awesome there. I always make sure I go to that branch because the staff are super friendly and really helpful especially Nimisha. She is so funny. A quality needed given our current situation :)
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The Indian LADY needs to learn manners and know how to work in a public place like a UK Post office! She has the worst customer service i've ever seen in a Post office! (Very rude and horrible behaviour) I think she hates her job so its better for her to stay at home and cook rather than coming here because she's just wasting peoples time! This lady can't even talk in English properly!
I wanted to write a special review to say how brilliant the kind lady Nimisha was last week when I went in to post over 200 records! We worked out a great little system so I could get ALL my stuff posted in between the other customers and I was in there for several hours and she worked so hard and quickly and aways with a smile! So massive thanks to Nimisha for your hard work and great customer service! :) Emma
Customer service is great, yes it gets busy but that can not be helped with so many customers wanting to use the Post Office during lunch time. For the people who are complaining about the opening and closing timings, why don't you ask the counter staff why they have changed. With tier 5 in London at the moment we should appreciate the fact that our local Post Office has stayed open since the pandemic started last year in March. The staff have been very committed and I have never heard one of them complain about working through these uncertain times. I do not know about anyone being rude but I can only appreciate their dedication and commitment to staying open for customers. Good job guys!
I have used this Post Office for many years now and it's vital for my small business. The service is no frills but it's efficient. It can get very busy, so over time I have figured out roughly when it's quieter. The staff have also helped me fine tune how I send my orders. During the pandemic the staff have done their best to keep services going which I am so grateful for.
Thank you for finding my card holder and sending it to me!! It was very kind of you and has been a great ending to my year. Happy New Year and thank you so much
have used this post office for a long time and the staff have always been excellent. They have been especially good since the first lock down in March. Although there was only one counter assistant she was always professional,helpful and always smiling It was a pleasure to have to make a trip to the post office and know that if i needed to send something differently she always knew what was the best way to send it.
I’ve been there many times. Not going to complain about waiting time, because one Lady serving all customers. Moreover she is very rude and get really annoyed from question about postal charge. As a customer it’s my right to know which service cost will suit my purpose. Customer Assistant Lady with Glasses sitting on the right corner position. Name Badge says her name “Nimisha”, mentioning because if there is any authority in this Post office then should train her more on how to be polite with customers. I was returning 2 items today. Completely to different package to different addresses. This “NIMISHA” lady being rude with service & literally through the receipt towards me. I wasn’t confronting her considering 15people waiting behind me which will cause them delays in service. HORRIBLE LADY, her service ruined this Post Office Reputation. Please Management look in to the matter. PLEASE
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