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Gifto Travels Ltd

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London, United Kingdom

giftotravels.com
Travel Services· Leisure· Travel & Tourism· Travel agency

Gifto Travels Ltd Reviews | Rating 3.6 out of 5 stars (5 reviews)

Gifto Travels Ltd is located in London, United Kingdom on 331 Euston Rd, Bloomsbury,. Gifto Travels Ltd is rated 3.6 out of 5 in the category travel services in United Kingdom. Object moved Object moved to here.|Gifto Travels Ltd is a leisure, travel & tourism company based out of 331 Euston Road, London, United Kingdom.

Address

331 Euston Rd, Bloomsbury,

Phone

+44 2073800558

Headquarters

London

Open hours

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Joni Rosales

Oh boy. Only if I could give this company 0 stars I would. NEVER...let me repeat. NEVER buy tickets from this company. They're good when selling tickets and absolutely useless when a problem occurs. I booked a flight which got cancelled due to COVID 19. So we chose to cancel the flight. This was 18 weeks ago. You would expect us to have been refunded right? Nope. We still haven't been refunded. They gave us a time frame of 10-12 weeks. Then after a follow up, another 2 weeks. Then after another follow up, they gave me more excuses to wait another 2 weeks. So 2 weeks passed, and we still haven't received a penny of OUR money. They're running out of excuses now and I simply can't comprehend how hard it is to refund OUR money. Keep in mind they have the audacity to charge us 89 per person for admin fees plus and extra 2% for using credit cards. They're so quick when taking money yet so slow when returning it. This is absolutely ridiculous and shameful. NEVER EVER buy from this company!!

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Camille Navarro

This Company is unreliable when it comes to handling refunds. Please be aware and think twice before you book your plane tickets here. Its better to book directly to trusted airlines to prevent stress and problems!!!! Shame on this company for not providing quality customer service!!! They should give back their customer’s money because everyone needs it during this pandemic!!!

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Jennifer Pascual

Promised to returned my refund within 10-12 weeks from a cancelled flight on July 17 this year. However, its almost 18 weeks now and I still haven’t received MY money. I'm sick and tired calling them every two week to get an update. Also, sent an email to the accountant as their agent instruction but no response. You charged me 89 for admin fee (x4) and charged me 2% for using credit card but that is fine. Now, your responsibility is to refund MY money. According to DOT, Covid 19 is NOT an excuse in HOLDING passengers money. So GIVE MY MONEY BACK!!!

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Jamie Gidlow-Jackson

Doing amazingly under the circumstances. Very caring staff. Top service, top team

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Haris Iftikhar

Really good service amazing people

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