London, United Kingdom
Lea Bridge Rd, Leyton,
N/A
+44 2084963000
Wheelchair-accessible entrance
Closed to public while building works are carried out.
like
First time here and the gentleman at the desk sorted me out in less than 5 minutes. I was complaining about the poor Wifi connection but apparently it was a temporary issue which got solved in a snap! Did all my paperwork for the day so I'm very happy Lea Bridge Library is so close to my place!
Now I understand why librarys are dying. Opening times that don’t suit anyone who has a job and staff who are rude from the moment you open your mouth to ask a simple question.
the staff here have no customer service skills at all, the ladies that work there do not seem bothered at all to help..i came in with my child for the thursday storytime and asked for some help ..they said i had to book a pc for basic information...all i heard was \im sorry i cant do this\ i asked for some recommendation for books and was given a blank stare....then told the lady could not leave the desk as her colleague was on break .. i waited 30 mins then because i was with my baby went home...the staff there do not want to assist .all i heard was gossip about other staff and things going on which should not be done in front of us.They look like just come in and get paid looking very unhappy ....i then went to stratford library and had a much better experience...staff were friendly..talkative ..helpful ......i then obtained a card at leabridge and went on the pc and was told that i could not get any help with a form i did not understand one question...there was also people talking loudly and drinking in the computer room..the staff just walked by and ignored it ...the library itself is nice i like it...the staff not so much ...maybe some training needed.!!!
Closed almost half the week, but good kids section
Nice but small library. Staff are polite and helpful
good children's section but almost zero serious selection for adults, closed half the week and staff seem uninterested
staff not helpful
Deli
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